Privacy statement

Who processes your data

Caeli is responsible for processing personal data through this website. You can reach us at info@caeli.nl or at Transformatorweg 104, 1014 AK Amsterdam.

Which data we process

We only collect data you enter yourself or data needed to run the website.

• Contact form: first name, last name, email address, organisation and the content of your message.
• Whitepaper or validation report request: your email address, plus the document and language you requested.
• Caeli Assistant: the questions you ask and the answers in that conversation.
• Server logging: technical data generated with each visit, such as time, path and error messages. We use those logs for security and incidents, not for advertising.

What we use the data for

• Answering your question and contacting you following the contact form.
• Sending the requested document and recording which requests were made.
• Answering questions in the Caeli Assistant based on our documentation.
• Securing the website, resolving incidents and preventing form abuse.

On which legal basis

For the contact form and document requests we process data based on your consent and, for business contact, our legitimate interest in responding to your question.

For security, server logging and the functioning of the website we rely on legitimate interest.

Who we share data with

We do not sell your data. We do work with service providers that process data on our behalf, under a data processing agreement.

• Website hosting.
• Email service for sending form messages and download links.
• Database service in which document requests are recorded.
• AI service provider that generates the answers of the Caeli Assistant.

How long we keep data

• Contact form messages: up to 24 months after the last contact.
• Document requests: up to 24 months after the request.
• Server logging: 12 months at most.

Cookies and statistics

This website uses Google Analytics to measure how the site is visited. Google may place cookies for that. We do not place advertising pixels.

More on how Google processes data: https://policies.google.com/privacy

Security

We take appropriate technical and organisational measures. Traffic to the website is encrypted and access to data is limited to staff who need it for their work.

Your rights

You have the right to access, correct and delete your data. You can also object to processing, request restriction, or have your data transferred. If you gave consent, you can withdraw it at any time. Send your request to info@caeli.nl.

Questions or a complaint

If you have a question about this statement, email info@caeli.nl. If we cannot resolve it together, you can file a complaint with the Dutch Data Protection Authority.

Changes

We may update this statement when the website or our services change. The date at the top shows when we last updated it.